Cookie Policy
Last Updated: February 23, 2026
This Cookie Policy explains how SIPCREW ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our VoIP services. This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.
Your Control: You have the right to accept or reject cookies. You can exercise your cookie preferences by adjusting your browser settings or using our cookie consent tool.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device until they expire or you delete them
- First-Party Cookies: Set by SIPCREW directly
- Third-Party Cookies: Set by our service providers or partners
2. Why We Use Cookies
We use cookies for several important purposes:
- Essential Operations: Enable core website functionality and secure access
- Authentication: Keep you logged in to your account
- Security: Protect against fraud and unauthorized access
- Performance: Analyze how our website and services are used
- Personalization: Remember your preferences and settings
- Analytics: Understand visitor behavior and improve our services
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
Purpose: Essential for the website to function properly. Cannot be disabled.
Examples:
- Authentication cookies (keep you logged in)
- Security tokens (CSRF protection)
- Load balancing cookies (distribute server load)
- Session management cookies
| Cookie Name | Duration | Purpose |
|---|---|---|
| .AspNetCore.Session | Session | Maintains user session |
| __RequestVerificationToken | Session | Security (CSRF protection) |
| ARRAffinity | Session | Load balancing |
3.2 Performance and Analytics Cookies
Purpose: Help us understand how visitors use our website and services.
Examples:
- Page view tracking
- Time spent on pages
- Click patterns and navigation paths
- Error tracking and diagnostics
| Cookie Name | Provider | Duration |
|---|---|---|
| _ga | Google Analytics | 2 years |
| _gid | Google Analytics | 24 hours |
| _gat | Google Analytics | 1 minute |
3.3 Functional Cookies
Purpose: Remember your preferences and provide enhanced features.
Examples:
- Language preferences
- Dashboard layout settings
- Volume and display preferences
- Previously entered form data
| Cookie Name | Duration | Purpose |
|---|---|---|
| user_preferences | 1 year | Stores user settings |
| language | 1 year | Language selection |
| dashboard_layout | 6 months | Dashboard configuration |
3.4 Marketing and Targeting Cookies
Purpose: Track your activity across websites to deliver relevant advertising.
These cookies require your explicit consent and can be disabled.
Examples:
- Retargeting pixels
- Conversion tracking
- Interest-based advertising
- Social media integration
| Cookie Name | Provider | Duration |
|---|---|---|
| _fbp | 3 months | |
| IDE | Google Ads | 1 year |
| fr | 3 months |
4. Third-Party Cookies and Services
We use trusted third-party services that may set cookies on your device:
Payment Processors
Secure payment processing (Stripe, PayPal).
Subject to their respective privacy policies.
5. How to Manage Cookies
Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
Browser Settings
You can control cookies through your browser settings:
Google Chrome
Settings → Privacy and security → Cookies
Firefox
Options → Privacy & Security → Cookies
Safari
Preferences → Privacy → Cookies
Microsoft Edge
Settings → Cookies and site permissions
Note: Blocking certain cookies may affect website functionality. Essential cookies cannot be disabled as they are required for the service to work.
6. Do Not Track (DNT) Signals
Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. We respect your privacy preferences and honor the choices you make through our cookie consent tool and browser settings.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.
8. Contact Us
If you have questions about our use of cookies, please contact us:
SIPCREW Privacy Team
Email: privacy@sipcrew.com
Phone: +1 (234) 567-890
Address: [Your Business Address]
Learn More About Cookies
For more information about cookies and how they work, visit: